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1.) Open Outlook Express 2.) Click on Tools then Accounts, and Choose the Mail tab. 3.) Double-click or left-click Properties on your Default account. 4.)Account Properties: General Tab a.) Mail Account: Enter Account Name here. (Example: John Doe) b.) Name: Enter your full name here. (Example: John Doe) c:) E-mail Address: Enter your E-mail address here. (Example: johndoe@cchat.com) d.) Chck the box next to: Include this account when receiving mail or synchronizing. 5.) Account Properties: Server Tab a.) My incoming mail server is a POP3 server. b.) Incoming mail (POP3): mail.cchat.com c.) Outgoing mail (SMTP): mail.cchat.com d.) Account Name: Enter your account Name here: (Example: johndoe) e.) Paswword: Enter your password here: (Example: 1234) f.) check the box next to: Remember Password Hit Apply, then Hit OK, then Hit Close and close Outlook Express and Restart.